Patient Center


Important Information about Your Visit

The information on this page will help you understand our office policies so that your visit with us will go as smoothly as possible.

Appointment Policy

Office hours are by appointment only.  Our office is open Monday – Friday from 9AM until 5PM.

Please observe the following appointment guidelines:

  • New patients must arrive 15 minutes prior to their appointment to allow time to process your paperwork.
  • Established patients with changes to personal, medical or insurance information must also arrive 15 minutes early to update their records.
  • Minor children (under 18 years old) must be accompanied by a parent/guardian.  Exceptions can be made for follow up visits with a written authorization of a parent/guardian.
  • Whenever you miss two (2) appointments without notice of cancellation, a charge card will be necessary to hold any future appointment times.  If time is then missed without notice of cancellation, a $25 missed appointment fee will be accessed.
  • When scheduling your appointment, it is very important to let our check-in coordinator know all the reasons for your visit so you can be instructed accordingly.
Northside Alpharetta

Cancellation Policy

We reserve the right to charge a fee for missed appointments.  Because your appointment time is reserved for you personally, we ask that you notify us at least 24 hours in advance if you need to reschedule.  When deposit is required for treatment, 48 hour notice of cancellation is required in order to avoid forfeit of deposit.

Payment Policy

Payment for all services provided by Robinson Facial Plastic Surgery, as well as skin care products are due at the time of service. Surgical fees are due prior to the scheduled surgical date and will be collected at the time of the Pre-Op appointment.

Insurance Plans We Accept

  • Aetna
  • AARP
  • Blue Cross Blue Sheild PPO
  • Cigna
  • Coventry
  • First Health
  • Humana
  • Medicare
  • PHCS
  • Tricare
  • UMR
  • United Healthcare

Records Release Form

You can download a PDF version of our RFPS Medical Records Request Form

At Robinson Facial Plastic Surgery, our priority is YOU, the patient.  We look forward to helping you!

Patient Center April 3, 2018

Alpharetta Office

3400 Old Milton Parkway, Building C, Suite 330
Alpharetta, Georgia 30005
Phone: (770) 667-3090

Atlanta Office

5555 Peachtree Dunwoody Rd, Suite 155
Atlanta, Georgia 30342
Phone: (770) 667-3090

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